SmartReach's Voicedrop

SmartReach.io now offers a Voicedrop feature, allowing users to leave pre-recorded messages for prospects. This helps in increasing engagement and ensuring your message reaches the prospect, even if they don’t answer the call.

Step 1: Record Your Voicedrop
Use any web application or voice recorder to create the message you want to send.

Step 2: Add Voicedrop to Your Campaign

  • If you haven’t created a campaign yet, set one up.
  • If you already have a campaign, go to Campaign Settings > Voicedrop.
Voicedrop

Step 3: Upload Your Voicedrop File

  • In the Voicemail section, click "+ Add Voicedrop File"
  • Select the recorded file you want to use.
Uploade mp3 for voice drop

Important Notes:

  • You can add up to 2 Voicedrop per campaign (delete previous ones if needed).
  • Maximum file size: 10MB
  • Maximum duration: 2.5 minutes (Recommended: 30-40 sec for better engagement).
  • Supported formats: MP3 & WAV

Step 4: How to Use Voicedrop in SmartReach

When running a calling task from the Task section, follow these steps to send a Voicedrop:

Note: This option will only be available for campaign tasks where voicemails have been added

Step 4(a) - Once the extension opens, and once you place the call, you’ll see the Voicedrop option.

Voicemail exension

Step 4(b) - Click on it, to open the dropdown menu.

Dropdowns of voicemails

Step 4 (c) - Select the pre-recorded Voicedrop you want to send to the prospect when he picks up or if it's an auto reply. And click on "Drop Voicedrop"

Step 4(d) - The call will automatically gets disconnected when the Voicedrop is dropped.