Voicedrop

SmartReach.io now offers a Voicedrop feature, allowing users to leave pre-recorded messages for prospects. This helps in increasing engagement and ensuring your message reaches the prospect, even if they don’t answer the call.

This feature is currently in beta. Reach out to our support team if you need access.

Step 1: Record Your Voicedrop Use any web application or voice recorder to create the message you want to send.

Step 2: Add Voicedrop to Your Campaign

• If you haven’t created a campaign yet, set one up.
• If you already have a campaign, go to Campaign Settings > Voicedrop.

Step 3: Upload Your Voicedrop File

• In the Voicemail section, click "+ Add Voicedrop File"
• Select the recorded file you want to use.

Step 3 (a): Click on select file and add the description as per your choice

Important Notes:

• You can add up to 2 Voicedrop per campaign (delete previous ones if needed).
• Maximum file size: 10MB
• Maximum duration: 2.5 minutes (Recommended: 30-40 sec for better engagement).
• Supported formats: MP3 & WAV

Step 4: How to Use Voicedrop in SmartReach

When running a calling task from the Task section, follow these steps to send a Voicedrop:

Note: This option will only be available for campaign tasks where voicemails have been added

Step 4(a) - Once the extension opens, and once you place the call, you’ll see the Voicedrop option.

Step 4(b) - Click on it, to open the dropdown menu.

Step 4 (c) - Select the pre-recorded Voicedrop you want to send to the prospect when he picks up or if it's an auto reply. And click on "Drop Voicedrop"

Step 4(d) - The call will automatically gets disconnected when the Voicedrop is dropped.