Calendly Integration

What is Calendly Integration?

The Calendly integration adds scheduling links to your cold email campaigns so prospects can book meetings directly from your emails or Linkedin outreach.

When a prospect schedules a meeting, SmartReach automatically:

• Stops the sequence for that contact
• Prevents further follow-ups
• Tracks booking conversions

SmartReach matches the prospect's email with meetings in your Calendly account, saving you time and improving your cold email workflow.

How to Set Up Calendly Integration

Connect Your Calendly Account

1. Log in to SmartReach
2. Click Settings in the left sidebar
3. Select Integrations from the menu
4. Find Calendly in the list and click Connect

Authorize Access

1. A pop-up window will open asking you to log in to Calendly
2. Enter your credentials and click Allow to grant SmartReach permission

Configure Integration Settings

1. Once connected, return to SmartReach
2. In the Integrations section, click Check setting next to Calendly
3. Choose how SmartReach should handle prospects who book meetings:
   • Mark prospect's campaign as completed in all campaigns (default)
   • Mark prospect's domain/account as completed in all campaigns
   • Add prospect to DNC (Do Not Contact)
   • Add prospect's domain/account to DNC
4. Click Confirm to save your settings

Add Calendly Links to Email Templates

1. Go to Campaigns
2. Open an existing campaign or create a new one
3. In the email editor, add text like "Book a meeting with me"
4. Highlight the text and click the link button
5. Paste your Calendly link

Test Your Integration

1. Send a test email to yourself
2. Click the Calendly link to make sure it opens correctly
3. Book a test meeting to confirm the automation works

Plan Availability

• The Calendly integration is available on Plus plans and above
• Users on Basic plans cannot access this integration
• You need a valid Calendly account (free trial or paid) to connect with SmartReach

Frequently Asked Questions

Q: Do I need a paid Calendly account to use this integration?
A: No, you can use a free(Trail) Calendly account to integrate with SmartReach. But once the trail period ends, you need to purchase a plan to continue.

Q: Can I use multiple Calendly event types in one campaign?
A: Yes, you can configure multiple event types in SmartReach and insert different scheduling links into your email templates as needed.

Q: How do I know if a prospect booked a meeting?
A: Bookings sync automatically and show up in your Calendly account. You'll also receive notifications through Calendly as usual.
In SmartReach, the prospect is automatically marked as “Complete”, so they exit the sequence.
Alternatively, you can set up a workflow to mark such prospects as DNC (Do Not Contact) if preferred.

Q: Is the integration secure?
A: Yes, SmartReach uses secure OAuth authentication to connect with Calendly, ensuring your data remains protected.

Q: Can I use Calendly links in LinkedIn outreach or other channels?
A: Yes, you can use Calendly links in any channel.
SmartReach will still be able to track if a prospect has booked a meeting, as long as that prospect exists in your SmartReach account and the Calendly account is properly linked.It works by checking whether the prospect’s email matches a meeting booked in your connected Calendly account.

Q: How do I troubleshoot if the integration fails?
A: Ensure your Calendly account is active and reauthorize the connection in SmartReach. If issues persist, contact our support team.

Q: Why mark a prospect as DNC after they book a meeting via Calendly?
A: Marking them as DNC ensures they aren’t contacted again through future outreach. This prevents duplicate messaging if they appear in other campaigns or are re-imported later.