Microsoft Consent Approval

Some Outlook accounts may require consent from their O365 admin in order to connect with [SmartReach](7 June 2024), if you are seeing the message below while connecting with SmartReach, then you need to handle this within your Microsoft Admin Portal.

Admin Approval - SmartReach

If you are seeing "Need Admin Approval" while connecting your account, then please ask your IT admin to follow the steps below:

Step1: Go to your Microsoft Azure portal and click on "Microsoft Entra ID"

Step2: Click on Enterprise Applications, and go to Admin Consent Requests

Step3: Once a user from SmartReach have requested access to the admin in the oauth flow, then the admin will see the it in the consent requests and approve.

Step4: Once the consent is given, users can verify if SmartReach is approved by checking the "All applications" tab in the same page