Other Calling Functionalities

In sales, talking with customers is super important for success. SmartReach knows that making good calls is a big part of building good connections with customers. That's why SmartReach has some helpful features to make your calls better and helps users to enhance productivity and team collaboration.

Here are some important features that comes with calling:

Record Calls

SmartReach also provides the option to record calls, enabling users to save and capture important discussions for future reference and analysis.

To record calls, open the extension -> click on the hamburger icon top right -> Click on enable devices-> and enable recording.

ℹ️

Listen, whisper and barge-in were retired in October 2026. Admins and team members can no longer join another user's live call. Review recorded calls instead.