Home
Help Centre
Start typing to search…

Email Integrations FAQs

Suggest Edits

  1. What email providers can I integrate with SmartReach?

  • SmartReach supports major email providers, including Gmail, Outlook, Microsoft 365, Mailgun, sendgrid, rediff etc. and any other SMTP/IMAP-based email services.
    Note: SmartReach supports only work/professional email accounts. Not the free accounts.

  1. How do I connect my email account to SmartReach?

  • You can connect your email account by going to Team Settings > Email Accounts > Add Email Account, then following the authentication steps for your provider.

  1. Can I integrate multiple email accounts?

  • Yes, you can integrate unlimited email accounts in any of the SmartReach plan. SmartReach allows multiple email accounts with inbox rotation features.

  1. Does SmartReach support inbox rotation?

  • Yes! SmartReach offers inbox rotation, which lets you distribute emails across multiple inboxes to improve deliverability and avoid spam filters.

  1. What happens if my email integration fails?

  • If your email integration fails, check if you have enabled app access (if required), Check if you have any settings enabled or have applied filters in your email account settings and verify SMTP/IMAP settings, or contact SmartReach support for troubleshooting.
    You can try to reconnect (Path) and also there might be possibility password might have disabled, in this cases you can reach out to your admin or ESP

  1. Can I integrate the emails to WarmupHero to get them Warmed-up?

  • Yes, SmartReach offers an email warm-up, you can integrate your emails on Warmuphero to help you build sender reputation and avoid spam filters.

  1. Can I use my custom domain for sending emails?

  • Yes, you can send emails from your custom domain by setting up SPF, DKIM, and DMARC records for improved deliverability. Also you can buy the secondary domain and emails within a few minutes from Smartreach. To get more context you can click here

  1. Can I change my integrated email account later?

  • Yes, you can disconnect an email and integrate a new one at any time under Settings > Email Accounts.

  1. What security measures does SmartReach have for email integration?

  • SmartReach ensures secure email integration with OAuth authentication, encrypted connections, and compliance with email provider security policies.

  1. Can I integrate my email with a CRM through SmartReach?

  • Yes, SmartReach integrates with HubSpot, PipeDrive, Salesforce, and Zoho CRM, allowing seamless data sync between your email and CRM.

  1. What is an email bot?

  • An email bot can open emails, click links, or send auto-replies, which may trigger an "opened" status in SmartReach.io, even if the recipient hasn’t seen it. Some email services also auto-open emails for spam checks. If Allison hasn’t received it, check her spam folder or any delivery issues.

  1. Can I Integrate the business email like monkeyabc@gmail.com which I use as company email?

  • You need a work email (business domain) to register.
    For eg: abc@comany.com.
    You cannot sign up for SmartReach using a free email (like Gmail, Yahoo, or Outlook).

Updated 4 days ago

Did this page help you?