Content Settings
How does Content Settings help?
Enabling this setting will append the previously sent emails at the bottom of follow-ups. This helps the recipient by giving context even when previous emails are deleted.
Scenarios when content setting helps:
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If the content setting is check-marked and the email subject line is different from the previous email, then the earlier email thread (email sequence) would be shown to a recipient when the follow-up email is delivered.
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If the content setting is check-marked and the previous email is deleted by the recipient, the previous email thread (email sequence) would be shown to a recipient when the follow-up email is delivered.
Updated 4 months ago