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updatedAt: 2026-02-12T07:14:07.000Z
agentTools:
  projectIndex: https://help.smartreach.io/llms.txt
---

# Out-of-Office Detection & Rescheduling

Discover how SmartReach.io's Out-of-Office Rescheduling auto-pauses and resumes your cold email campaigns when prospects are away to boost response rates.

## **What is Out-of-Office Rescheduling Agent and how does it help**

Out-of-Office Rescheduling automatically detects when prospects are away and intelligently manages your campaigns by:

* Pausing outreach while prospects are out of office
* Resuming campaigns at the right time when they return
* Preventing your messages from getting buried in full inboxes
* Increasing response rates by sending emails when prospects are available

## **How does the Out-of-office Detection & Rescheduling Agent work**

1. Go to the Settings section in your SmartReach.io dashboard
2. Click on Integration Settings
3. Find the AI Automations section
4. Toggle the switch to activate Out-of-Office Rescheduling

### \*\*Once activated, the system will:

1. Monitor incoming emails for out-of-office auto-replies
2. Identify the prospect's return date from the message
3. Pause the ongoing campaign for this prospect
4. Add a 1-day buffer after the return date
5. Resume the campaign automatically when the prospect is back
6. Send you a notification when campaigns are rescheduled

To deactivate, simply toggle the switch to the off position.

## **Availability**

* Out-of-Office Rescheduling is available on Plus, Pro & Scale plans. Free trial users can test these features during their trial period.

## **Frequently Asked Questions**

**How accurate is the out-of-office detection agent?**

* The system recognizes standard out-of-office formats from major email providers. It may not detect highly customized messages. You can always manually pause campaigns if needed.

**What happens if no return date is found in an out-of-office message?**

* If no specific return date is detected, the campaign remains paused. You'll receive a notification so you can review the message and decide when to resume manually.

**Can I see which campaigns have been automatically paused?**

* Yes. The system notifies you when campaigns are rescheduled, and you can view all paused campaigns in the Campaigns section with an "Auto-paused" status indicator.

**Can I customize the buffer period after a prospect returns?**

* Currently, the system sets a default 1-day buffer after the return date. This ensures prospects have time to catch up on emails before receiving your next message.

**How does this improve my cold email performance?**

* By ensuring your messages arrive when prospects are in the office, you increase the chances of getting a response. This prevents your important emails from getting buried in a full inbox after a vacation.

**Does this work with all email providers?**

* Yes. The system works with all major email providers and can detect standard out-of-office messages regardless of the email service used.